Terms and Conditions
Concept and production:
The website www.outilsdecuisine.com is the property of GODEFROY (SIREN: 480 938 711), whose head office is:
20 B Rue Neuve
37210 Vernou on Brenne
E-mail : email@example.com
The GODEFROY company has the right to VAT exemption. This deductible allows the company not to charge VAT on goods offered to the final consumer. VAT. not applicable, art. 293 B of the CGI.
Responsible for publication: J. GODEFROY.
Site hosted at Shopify.
Shipping - Returns
For any information regarding the shipping or return of goods, please see the heading Returns in Home page of the site.
Payment is made online by credit card, via a secure server protected by the SSL protocol.
Right of withdrawal
As specified in article L. 121-20 of the Consumer Code, the customer has 14 clear days from the date of receipt of the goods, to report to the site www.outilsdecuisine.com the exercise of his right of withdrawal, and to return his order, without having to justify reasons or to pay penalties, except, if necessary, the cost of return.
The customer can for example play this retraction period for the following reasons:
-article not corresponding to the description
-article no longer corresponding to the customer's need
However in all cases, this right of withdrawal will be accepted by Outilsdecuisine.com only if the order is returned in a new condition, with its original packaging, accessories and notices if necessary.The right of withdrawal does not apply to perishable or personalized products.
In case of delivery of a broken, defective or incomplete item, an exchange can be made.
When the customer makes use of his right of withdrawal, the site Toolsdecuisine.com has 30 days from the date of return of the product, to repay his client.
For any withdrawal request, please send an email to firstname.lastname@example.org and return the package to the following address:
20 B Rue Neuve
37210 VERNOU ON BRENNE